Price informations

General booking conditions

Confirmation of reservation:
The reservation is valid when you receive written confirmation from us and the required deposit has been paid.

Reservation cancellation:
The deposit is lost in case of cancellations communicated only 14 days before the arrival date and additional penalties will not be charged. For cancellations communicated at least 15 days before the arrival, the amount of the deposit can be recovered on a new booking within 360 days from the cancellation date. Under no circumstances the deposit can be returned to the client.

Delayed arrival and early departure:
In case of late arrival and early departure we charge the full amount of the reservation.

Terms of payment:
Any extras made during the stay will be charged to the room. The balance can be paid in cash within the limits of the law, bank check, debit card or credit card (Visa and MasterCard).

Tourist tax:
Prices do not include the tourist tax of € 1.30 per person per night from 14 years old for a maximum of 10 consecutive nights. The tourist tax is a contribution for the protection and development of the cultural and natural heritage of our territory.

Special offers:
Our offers cannot be combined.

Non-smoking rooms:
All our rooms are non-smoking.

Beauty appointments:
We recommend booking in advance. It is very important to be on time to the agreed dates, otherwise the session of treatment should be reduced. Cancellations are accepted up to 24 hours before the appointment. In case of cancellation of the short-term appointment, 100% of the cost of the reservation is charged.

Bed and breakfast:
For the overnight stay with breakfast, € 20.00 will be deducted from the price of the ¾ gourmet pension.

Full board:
It will be possible to use the "à la carte service" by booking day by day.

Meals not consumed will not be deducted.

Christmas and New Year's Eve:
No charge for Christmas dinner and New Year’s Eve.

Junior suite for single use:
On request.

Arrivals and departures:
At arrival day the rooms will be available starting from 14.00. For arrivals after 18:00 we appreciate receiving your communication. The rooms must be vacated by 10.00 on the day of departure.

Day use:
You can request the day use for the day of your departure, which will allow you, with a supplement of 60,00 € per room, to take advantage of the last day of your holiday, freeing up room in afternoon: snack buffet included in the price and free access to the wellness center. This service must be requested on spot and will be available only for rooms that will not be re-occupied.

Room service:
Room service can be requested for a supplement of € 5.00 per person.

One parking space per room is reserved for free.

Four-legged friends:
Small dogs are allowed (max 15 kg) upon request with a daily supplement of € 15.00. Pets are not allowed in the common rooms, wellness center, garden and the owner is responsible for any damage to furnishings.

Light travelling:
Have you ever thought about how nice it is to travel without luggage and find them directly in your room on arrival and at home on your return? We also thought about this and thanks to an agreement with our trusted courier it has never been easier.

All offers

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Strada Neva, 5 Loc. Vigo di Fassa
38036 San Giovanni Di Fassa
Trentino | Italy

tel. +39.348.3388249

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